Barbershop front desk standard service process!
The front desk is the person who comes into contact with the eyes of the customer, which is equivalent to the face of the barbershop, and to a certain extent, represents the image of the entire barbershop. "A glance determines life and death", everyone should be familiar with this sentence, so we should be cautious in the choice of front desk clerks. For entrepreneurs, how to open a barbershop has become a concern for major entrepreneurs, in fact, before we can imagine the synonym of business cards about the front desk to imagine, now we will bring you about the front desk standard service process.
The spirit, spirit and spirit of the front desk clerk affect the mood of customers. In the face of the customer's eyes, the front desk should dress standardized, professional, give customers a comfortable feeling, and ensure that the front desk table is clean and tidy, because these are all the scenes that customers can see at a glance. In addition to dress, the front desk clerk also acts as a greeter, greeting customers with a smile and warmth and warmth when they arrive. How do you show enthusiasm? When customers come to our store, they should get up and say hello to customers, so that they can not only satisfy customers, but also leave a good impression on customers. This is why the importance of impressions is reflected!
The front desk is also a platform for cashiers. Before the cash register, you should ask the customer whether to spend cash or by card; In the process of cash register, customers should be reminded to pay attention to the safety of funds; After consumption, customers should be reminded to put away wallets and cards, which is a manifestation of the attentiveness of the front desk. In addition, when customers go out, customers should be reminded to be careful and send a voice to customers. In addition, when it rains, customers should be reminded to be careful and instructed to keep their personal belongings in case they lose them.
3. Obey the arrangement
To obey the arrangement is to follow the instructions of the leader. In the process of barbershop operation, we will look for various ways to increase the source of customers, which requires the front desk staff to always pay attention to the business trend and complete the instructions given by the operator, so as to better promote the orderly development of the daily work of the hairdresser. This not only effectively avoids job chaos, but also allows employees to understand the importance of rules and work for the integrity of work.