Some people say that the most successful salesperson is to sell himself first. Hairdressers play such a role, they will approach the customer, impress the customer, pull in the distance and relationship, and make the customer trust themselves before promoting the product project. After successfully selling yourself, recommend the product. However, when a hairdresser meets a client who meets for the first time, how can he quickly get into a relationship with the client? Here are some tips for praising customers to help you easily get new customers.
1. How to make customers gladly accept your praise?
Almost everyone has been praised, but it is undeniable that everyone likes to be praised. It is a pleasure to be praised by friends, relatives or colleagues, but when we encounter praise from strangers, we always feel unnatural, especially when the identity of the salesman is opposite. You will only take it as a flattery and don't take it to heart. The same is true of hairdressers' praise for their customers. Their compliment is "Miss XX, your jewelry is really beautiful." Or "what a beautiful dress you have." Customers are happy to hear it, but they don't think it's very pleasant. Because your praise did not go to each other's heart.
We should fully express the facts of praise in words, for example, when praising customers' clothes, we can say, "this dress is so small and fresh, and it matches your temperament. You really have a good eye. Where did you buy it?" In this way, customers not only feel our sincerity, but also happy to continue to talk.
2. How to make our customers accept our sales promotion smoothly?
The hairdresser plays multiple roles. She is not only the hairdresser and technician of the client, but also the friend and narrator of the client. Therefore, excellent hairdressers are always good at observing words and expressions, and this is also the basic skill that hairdressers must master. So when is the best time to sell? Ang's styling feels that the hairdresser should first observe the customer's mood, each other's face and tone of voice. If the customer is in a good mood and is very satisfied with the hairdressing, we can start selling at this time. If the other party is in a bad mood, we should suspend sales promotion at this time, use professional technology to make customers feel our quality service, care about customers, and develop each other into our long-term customers.
3. How to have a chemical reaction with the customer?
Excellent hairdressers are good at making friends with clients, and customers are willing to trust them. On the other hand, novice hairdressers are easy to miss customers. This is because novice hairdressers don't know how to retain customers and "don't call" with them. In fact, if you want to draw the distance between each other, you must step by step, don't talk about sales at the beginning, pay more attention to the customer, and often greet the customer after the customer experience, and make an appointment for the next arrival time.