As the peak season for hairdressing to join, many people who want to develop the gallery have begun to take action. These prospective operators not only want to seize the opportunity to seize wealth, but also want to effectively manage their hair salons. Therefore, in the process of salon operation, we should design an effective activity plan. Now the editor will analyze them one by one for you:
First, the purpose of the activity
Before doing anything, we should have a clear purpose. For teachers, educating people through teaching hopes to educate excellent students. For businessmen, making a decision is primarily about making a profit. For hairdressing franchise stores, before opening a store, you should first pay attention to its purpose. In addition to communicating more and better technology to customers, the purpose is also to make money. So how to make money? It is something that each of our hairdressing franchisees should pay special attention to when formulating their activities.
Second. Customer's file
For hairdressing franchise stores, it is necessary to manage customers. The best way to manage is to manage the customer's files. Simply put, after the customer enters the store, the customer's detailed information is registered in a timely manner. In this way, the customer's consumption status, clearing time, consumption amount, etc. can be found through these records. Moreover, while we manage customer files, we should pay attention to the privacy protection of customers, and should not expose these records in public places. In addition, when managing the customer's file, be careful and send a sincere greeting on the customer's birthday.
Third, the training of speech skills
For hairdressing franchise stores, there are many employees, and the management of dialogue skills should be standardized. Uniform caliber, rather than presented to customers with variety. In the usual training, the employee's speech skills should be trained. Whether it is for old employees or new employees, they should be trained and standardized in speech. Because the standard language can help customers clearly understand the product items, performance, product price and so on. A rigorous grasp of language can provide a reference for the professionalism of your store staff, and then leave a good impression on customers.