How to run a barber shop? I believe this is a problem that many barber shop owners will worry about. Today, the editor will discuss this issue with you.
If you want to run a barber shop well, then the barber in the store must pass the technology. Good technology is an important condition to attract customers to the store, which requires barber shop owners to conduct regular training in the store to train the barber's skills. If you open a barber shop without mature technology, the development of the store must be very limited.
Secondly, from the decoration and location to give customers a sense of beauty. The barber shop has large and small storefronts, but whether it is a big barber shop or a small barber shop, we should try our best to create a sense of comfort in decoration. If the store is too small, you can consider putting more mirrors to enlarge the space. Of course, you should also set up a waiting area. Customers should not be allowed to enter the store where there is no waiting at all, so that customers will naturally not enter the store to spend money.
Third, we should pay attention to details. The details mentioned here are not only in the decoration, but also related to hygiene. Any merchant opens a shop to do business, the store environmental hygiene gives the customer the impression is very important, the barber shop has the customer to come to spend every day, the environmental hygiene is particularly important. It is best to clean up the store, the items are neatly placed, do not see hair everywhere on the floor and objects, which does not give people a good feeling.
Fourth, the service attitude of the staff in the store must be warm. The atmosphere between people can influence each other, when the enthusiasm of the staff is not high, customers will naturally feel left out. Once such a situation occurs, it will be very difficult to get customers to come into the store for the second time. As a service industry, barber shops must pay attention to warm service attitude and thoughtful service concept. Only when customers feel your enthusiasm for service will customers identify with the barber shop.
Fifth, you must pay attention to communicate well with customers before cutting your hair. Many barbers think they are professional, so when they cut their hair, they don't agree with the customer at all. In this case, the hairstyle designed for the customer will easily make the customer dissatisfied. Another point is that in order to persuade customers to change their hairstyles, many barbers will derogate their original hairstyles to some extent, which is also wrong. For many female customers, the hairstyle change is a big deal, if the customer does not make a good decision, then the hairdresser must not casually start to cut the customer's hair, so as not to end up bearing the customer's anger and dissatisfaction.