
Learn how to effectively deal with difficult customers and their complaints to ensure a positive reputation and long-term success for your business. This guide offers tips on active listening, empathizing with customers, and finding solutions to maintain strong customer relationships.

If you're running a hairdressing shop, you want it to be prosperous and attract customers. To make that happen, focus on these three aspects: publicity and promotion, enhancing the cultural atmosphere, and establishing brand awareness. By paying attention to these details, you'll increase your shop's visibility and appeal, leading to more business and success.

Learn how to identify and improve your hairdressing skills through self-learning and taking action. With a clear plan and deadline, you can break down your goals into actionable steps for efficient improvement.

In small hairdressing shops, consultative selling is a sales approach that treats customers as friends, focuses on providing personalized products to solve customer's hair problems, and aims to establish a friendly and trustworthy relationship with customers. This approach differs from traditional sales that focus solely on product sales and short-term goals. By providing expert consultant services and building customer loyalty, small hairdressing shops can cultivate repeat customers and maintain a successful business.